If you’ve parked in a multi story car park in Leeds, Cardiff, Birmingham or London then chances are you’ll have parked in a NCP car park. I know I have numerous times, and they’ve always been well maintained and very clean, with a slightly larger parking bay than usual.
A survey conducted by NCP, found out that one third of drivers won’t use their car parks because of the smell. Apparently the stairwells have the worst smell of urine. So in the same survey they asked people what smells they would like and the most popular where flowers, mint, cut grass and freshly baked bread.
So now NCP are going to use technology to make their car parks smell like flowers or other pleasant fragrances to entice the lost customer back in to their car parks
A NCP Executive Mr Potter said ‘We are committed to offering our customers a pleasant and positive experience in our car parks, and we fully recognise that unpleasant smells could drive customers away.
‘By introducing pleasant smells, we are following through on our commitment to improving the customer experience and providing greater value for money.’
Multi Story Car Park
